Manage PBC lists, confirmations, notes, and client visibility

PBC/IRL lists

Create from the correct template/engagement, review every item/owner/due date, send/remind through the approved visibility path, review responses/files, update item status and export the final list. Do not mark complete from filename presence alone.

Third-party confirmations

Create the correct type/party and amount per books under auditor control. Verify address/contact independently, prepare/review the request and record actual send date. Track Drafted/Sent/Reminder/Received; upload the direct response. Enter amount per confirmation: the system can compute difference and mark Matched/Exception against its threshold. Investigate exceptions and perform/document alternative procedures for non-response.

This is the tracking workflow referenced by the separate Ageing SA 505 readiness screen.

Notes, comments, attachments, and visibility

Create/edit/delete notes within permission, choose internal/client-visible carefully, and convert to issue/request only when intended. Add comments/mentions/attachments with a professional audit trail. Client visibility is internal by default and role-approved: preview what the portal receives, approve, verify result, and revoke/withdraw with awareness that a client may already have seen/downloaded it.

Expected result

PBC and confirmation evidence remains auditor-controlled; notes/comments are traceable; and only reviewed, approved information appears in the portal.

Related pages

• Manage issues, document requests, queries, and follow-up
• Use the CRM dashboard and pipeline