IndiaAuditLens

Review and buy credits

Credits pay for GST returns, portal checks and look-ups. Check what is left before a time-sensitive GST task, see which clients and kinds of work used them, and, if you are the owner or an admin, buy more. Credits…

By IndiaAuditLens product team · Updated 2026-10-20

Before you begin

Open the correct firm workspace. Check your role. Everyone who can open Subscription sees the Credits figures, partners and above also see the credit movements, and only the owner or an admin can buy. Before buying, check how many credits the planned GST work needs.

See what is available

Navigate to Settings → General → Subscription and open the Credits tab. Read Available now. This is what you can use today. Read Included used and Included left. The month's included credits renew on the date shown under Renews on; what is left of them does not carry over. Read Bought left. These are credits you bought. They are used after the month's included credits and stay valid for 12 months; the valid-until date is shown beside the figure. Read any Credits running low or No credits left warning. The same warning also shows at the top of every tab.

See who and what used them

On the Credits tab, scroll to Who and what used them. Read By client for the credits each client used this month, and By kind for the kind of call (for example a return fetch or a GSTIN look-up). Read Last 6 months to compare each month's use with what was included.

Check each credit movement

Partners, the owner and admins see Credit movements: the latest 50 credits bought, used, included and lapsed, newest first, with the balance after each. Other team members do not see this list, and a blank list for them does not mean no credits were used.

Buy more credits

Only the owner or an admin can buy.

On the Credits tab, click Buy more credits. Choose the number of packs. The price and the credits you get are shown before you pay. Click Pay in your browser. The payment page opens in your web browser. Complete the payment there and return to IndiaAuditLens. The credits are added as soon as the payment is confirmed. If you do not see them yet, click I’ve paid, check now, then check Available now and the newest credit movement.

Investigate unexpected use

Open By client and By kind to see where the credits went. Open Credit movements and find the time and amount. Compare with the GST work done for that client around that time, including repeated clicks, retries and background checks. Escalate use you cannot explain without publishing the GSTIN, client name or full record details.

Expected result

The firm knows how many credits it can use now, which are included and which were bought, when each runs out or renews, and which clients and kinds of work used them.

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